Lead Like a Lion: 8 Essential Traits of Successful Leaders
Strong leadership is crucial in today’s rapidly changing global business landscape. Effective leaders guide their teams towards success, navigating complex challenges with adeptness. While technical skills are valuable, soft skills are equally important for leaders in management focused on long-term success.
According to PwC's Asia Pacific Workforce Hopes and Fears Survey 2023, studies show that learning opportunities influence 78% of employees’ decisions to switch jobs. Poor leadership qualities lead to employee dissatisfaction, which can cause lower retention rates, decreased productivity, and ultimately, organisational decline. A strong company culture is key to employee satisfaction, and this largely stems from quality leadership at the management level.
Defining Effective Leadership
Effective leadership involves the ability to guide, inspire, and support a team or individuals towards achieving a common goal. In a business setting, great leaders influence and direct people to achieve these goals, driving long-term organisational success, especially in response to evolving business needs.
Research indicates that fundamental leadership skills are necessary for achieving organisational success. To become an industry leader, the first step is embracing change and pursuing continuous improvement for oneself and others. An open-minded approach sets a positive example for others to follow suit and manage themselves effectively.
Here are the essential characteristics that leaders need to be effective.
1. Importance of aligning actions with values
Integrity and accountability are essential qualities for effective leadership. By upholding their values, setting attainable goals, and delivering tangible outcomes, leaders can build trust with peers, superiors, and team members through their actions. Values must be genuinely embodied, not merely projected to improve others’ perceptions. Authenticity in values reveals a leader’s true character, and embracing these values is essential for building credibility and influence.
Howard Schultz, the visionary leader who transformed Starbucks and revolutionised the coffee industry, exemplifies leading with purpose. He consistently communicated his values throughout the organisation, aligning them with Starbucks’ mission and principles. By embodying servant leadership principles and a strong sense of social responsibility, Schultz demonstrated how purpose-driven leadership can drive exceptional business success. His commitment to ethical sourcing, environmental sustainability, and community engagement positioned Starbucks as a leader in these areas.
2. Building credibility through transparent communication
Trust is earned, not given. Leaders who foster transparency build strong relationships by demonstrating reliability, competence, and openness with their teams, partners, and stakeholders. This process requires consistent practice and developing skills such as active listening, clear articulation, and empathy.
Sheryl Sandberg, the former Chief Operating Officer of Meta, exemplified the power of transparent communication. She effectively shared the company’s strategy and expansion plans with investors and the public, building trust and credibility. Sandberg’s transparent communication style was instrumental in Meta’s success, helping to establish trust with investors and build confidence throughout the organisation.
3. Self-awareness and understanding team dynamics
Self-awareness is the ability to understand one's thoughts, feelings, and individuality. This involves knowing one’s character and recognising how personal actions may impact others. By heightening self-awareness, leaders can better understand team dynamics and be more receptive to how teams respond to different work culture approaches.
Indra Nooyi, chairman and former CEO of PepsiCo, is a prime example of a leader with emotional intelligence. As one of the few women leading a globally renowned company at the time, Nooyi often faced harsh criticism and public scrutiny for her decisions. Despite facing challenges, she maintained her focus and prioritised employee well-being by championing inclusivity and diversity, both within PepsiCo and across the corporate world. She cultivated an environment that embraced diverse perspectives and backgrounds, empowering employees to be fully engaged at work. This commitment to leadership and team dynamics led to greater employee satisfaction and enhanced productivity.
4. Empathy and conflict resolution skills
Empathy is the ability to understand and share the feelings of others and is essential for effective conflict resolution as it helps bridge differences and find common ground. Empathic leaders can better understand their team members’ perspectives, leading to improved communication and collaboration.
Nelson Mandela is remembered for his visionary leadership and empathy in uniting a nation. His ability to influence others played a pivotal role in peacefully ending apartheid in South Africa, and he was elected president in 1994 after his release from prison. His journey through adversity exemplified unwavering resilience, patience, and strategic thinking in leadership. His legacy serves as a powerful reminder that empathy is not merely a soft skill but a cornerstone of effective leadership. By approaching challenges with compassion and understanding, leaders can transform conflict into collaboration, foster trust, and build high-performing teams.
5. Clearly conveying expectations and goals
Effective communication is essential for aligning teams around a shared vision, which is why leaders must clearly articulate expectations and goals to ensure everyone is working towards the same objectives. By providing guidance and support to team members, this emphasises the necessity of mentoring and coaching in leadership.
Steve Jobs is a prime example of a leader who mastered the art of effective communication. When he returned to Apple Inc., the company was struggling, and he disagreed with its culture. He articulated a clear vision for his team by translating complex ideas into understandable terms and driving innovation. His decision-making skills and unwavering focus on clarity and simplicity would ultimately revive Apple, achieve remarkable results, and leave an enduring legacy.
6. Setting a clear vision and inspiring others
Effective leadership is like steering a boat with a clear destination in mind. When leaders have a strong sense of where they are headed, this creates a sense of shared ownership and accountability that can guide others with confidence and inspire them to contribute their best.
Satya Nadella, during his tenure as Microsoft’s CEO, embodied his personal mantra of “empowering people and organisations to do more.” This approach resonated throughout the company, inspiring a shared sense of purpose, vision, and direction. He promoted collaboration and teamwork by moving away from siloed work styles and implementing effective team building strategies. Under his leadership, Microsoft’s corporate culture shifted towards greater innovation and productivity, transforming the struggling software giant into a global tech innovator in just 7 years.
7. Adjusting to changing circumstances and leading through uncertainty
Adaptability in leadership is crucial for navigating today’s rapidly changing business landscape, which is why being versatile and anticipating the next steps during a crisis are vital skills for both leaders and their teams. Motivational leadership techniques such as encouraging a growth mindset, celebrating failures as learning opportunities, and providing employees with the space to experiment with new ideas can transform the most challenging circumstances into platforms for innovation and success.
Consider the story of General Motors (GM) and its journey to stability despite public scrutiny. Mary Barra, the current CEO, excels at problem solving. She faced a major crisis when over 30 million cars were recalled due to defective ignition switches. By prioritising consumer safety and public transparency, she successfully turned the situation around, implementing new policies that encouraged employees to report production issues. These actions were instrumental in restoring the company’s reputation and regaining its footing.
8. Inspiring and engaging team members
Inspiring leadership begins with authenticity. When leaders are genuine and passionate about their work, they can inspire others to follow their lead.
Richard Branson, co-founder of Virgin Group, symbolises an authentic leadership style. He strongly believes in empowering employees and emphasises active listening at all levels of the organisation. By encouraging staff to contribute ideas, Branson fostered a culture of accessible leadership at Virgin. His innate curiosity and open-mindedness allowed him to learn from others, playing a crucial role in Virgin’s ongoing success.
Steering Success with Effective Leadership
Management today demands more than just business acumen. Effective leadership skills, rooted in strong interpersonal skills and a deep understanding of human behaviour, are essential for organisational success in the long term. Mastering these skills is a lifelong journey, requiring constant adaptation to evolving business landscapes.
Curious about what it takes to become a successful leader in today’s world? Here are 6 vital business skills that all future leaders need to succeed.